Service Fees
Please note that the following merchant account service fees and rates are not set in stone. We are providing this information to you to give you a general idea of what you can expect to pay for using Instabill's payment processing services. We assess each business on a case-by-case basis.
Call us toll-free at +1 800-318-2713 to speak with your dedicated merchant account specialist for a more accurate quote. You will receive your final merchant account service fees and rates once the underwriting process is complete.
| Application Fee: | FREE |
| Setup Fee: | $499 |
| Transaction Fee: | $0.20 to $1.00 |
| Monthly Fee: | $50 |
| Discount Rate: | Determined by underwriting process |
Service Fees and Rates Determining Factors
The underwriting process will determine your final merchant account service fees and rates. Factors that help your acquiring bank decide include:
- E-commerce industry
- How long you've been in business
- Estimated monthly volume
- Credit card processing history
- Chargeback ratio
Payments Pages
With the Instabill payment gateway, you have the option of integrating one of two different types of payment pages. If you are PCI compliant, you're qualified to integrate the Direct POST payments page. This gives you complete control of your payments page and your customers' checkout experience. When your customer submits their payment information on your website, the data directly posts to the payment gateway.
Alternatively, you have the option to use Instabill's Secure Processing Form. This method of gathering payment information shifts the responsibility from the merchant to Instabill. We do all of the work to collect your customers' payment information, and because we're PCI compliant, we will keep their data safe and secure. We offer our merchants our Secure Processing Form for no additional charges.
Processing and Payout Periods
Instabill provides merchant account services to e-commerce and mail order/telephone order (MOTO) businesses with the following processing and payout periods.
| Processing Periods | Payout Periods |
|---|---|
| Daily | Three days in arrears |
| Weekly | One week in arrears |
| Weekly | Two weeks in arrears |
Your acquiring bank will determine your processing and payout period based on the same factors that help determine your merchant account service fees and rates. Your acquiring bank will deliver your payout via wire transfer to the bank of your choice.
Rolling Reserve Fund for Offshore Processing
The rolling reserve fund for offshore processing only applies to international merchant accounts, third party merchant accounts, and high risk merchant accounts.
A rolling reserve is a small amount of money that the bank holds against your payment processing to cover contingencies, such as a chargeback or refund. The reserve is a fixed percentage amount based on your weekly sales volume, usually between 5% and 15%. Your acquiring bank will place the money into a rolling reserve fund, and six months later, you'll receive a payout of these funds. (See the chart below.) While most US banks do not require a rolling reserve fund, many offshore acquiring banks do.
| Processing Week | Sales Volume | Amount Withheld (10%) | Payout Week and Amount |
|---|---|---|---|
| January 2-8 | $10,000 | $1,000 | July 2-8 for $1,000 |
| January 9-15 | $15,000 | $1,500 | July 9-15 for $1,500 |
| January 16-22 | $20,000 | $2,000 | July 16-22 for $2,000 |
Instabill understands that this policy may be frustrating for you, but it is in place to protect your business as well as your acquiring bank's business. For more information about our merchant account service fees and rates, contact us online or call us at +1 800-318-2713.
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