Mail Order / Telephone Order (MOTO) Merchant Accounts

When you need to accept credit cards over the phone or via mail order, a standard card-not-present merchant account isn't enough. Instabill provides MOTO merchant accounts with a PCI compliant payment gateway and an easy-to-use Virtual Terminal for mail order and telephone order credit card processing.

Instabill has your merchant account solution.



How does Instabill's Virtual Terminal work?

MOTO merchants processing with Instabill can easily access our Virtual Terminal from any Web browser. You can manually enter payment information into your Virtual Terminal in just a few steps and receive a response from the bank in real time.

  1. Log into your payment gateway through your Web browser, and go to the Virtual Terminal page.
  2. Create a unique Order ID for the transaction, select the type of transaction, and click next.
  3. Enter your customer's payment information and click next.
  4. Get an instant accept or decline response from the bank.

Features of Instabill's Payment Gateway

We understand that not all MOTO merchants have the same needs, which is why with our payment gateway you can:

  • Pre-authorize orders. To help you avoid fraudulent transactions and reduce your chargeback ratio, you can pre-authorize orders from your Transaction Page. You can place a hold on your customer's funds and capture them only when you're ready to provide the products or services, making it easy to cancel a transaction if a customer changes an order before it ships.
  • Set up multiple users. When you operate a large call center, giving multiple operators the ability to enter payment information will boost revenue and productivity. Learn more about creating multiple Virtual Terminal users through the User Management Interface.
  • Filter transactions. Our payment gateway's Statistics Page gives you the ability to search for and filter through your transactions. Search options within the Statistics Page include timeframe, declines, and chargebacks.

For more information about Instabill's MOTO merchant accounts, contact one of our friendly merchant account specialists online today!

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